Cookies policy

The domain uses automatic data collection procedures (cookies) to collect personal information such as browser type or operating system, referring page, path, ISP (Internet Service Provider) domain, etc. in order to improve the services provided. Cookies help us to tailor this website to your personal needs.

A "Cookie" is a small file that is stored on the user's computer and allows us to recognise the user. The set of "cookies" helps us to improve the quality of our website, thereby enabling us to personalise the browsing experience of each user on our website to a certain extent. Cookies are currently essential for the internet to function, providing countless advantages in the provision of interactive services, facilitating the navigation and usability of our website.

Please note that cookies cannot harm your computer and that, in return, enabling cookies helps us to identify and resolve any errors and improve the navigability of our site.

Types of cookies:

To provide users with more information on the type and use of cookies, we inform you that:

  • From the point of view of the 'lifetime' of a cookie (the period of time a cookie remains active on our computer), they can be differentiated as follows:

  1. Session cookies: these are temporary cookies that remain in your browser's cookie file until you leave the website, so none of them remain registered on the user's hard drive. The information obtained via these cookies is used to analyse web traffic patterns. In the long run, this enables us to provide a better experience, improving the content and making it more user-friendly.
  2. Persistent cookies: these are stored on your hard drive and are read by our website each time you visit. A persistent cookie has a specific expiry date after which time it will stop working. We generally use these to improve the user's experience by remembering their browsing habits or, where appropriate, to make it easier to register or carry out a purchase.

  • From the point of view of the purpose of each cookie, we can differentiate between:

  1. Technical Cookies: these allow users to browse a website, platform or application and to use the different options or services on it, including those used by the editor to enable the management and operation of the website as well as its functions and services.

Provided they correspond to one of the following profiles, technical cookies are exempt from compliance with the obligations established in Article 22.2 of the LSSI* (in other words, the obligation to obtain consent or install and use such cookies, when there is a warning banner, cookies policy):

  • "User-input" cookies
  • Authentication or user identification cookies (session only)
  • User centric security cookies
  • Multimedia player session cookies
  • Load balancing session cookies
  • User interface customisation cookies
  • Social plug-in content sharing cookies

* According to the EU Expert Working Group, in Article 29 of its opinion 4/2012

  1. Preference or personalisation cookies: these enable information to be remembered so that a user can access the service with certain characteristics that differentiate their experience from that of other users, such as, the language, number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser used by the user or the region from which they access the service, etc.

When such characteristics are chosen by users themselves (for example, selecting the language of a website by clicking on the icon of the flag of the corresponding country), these cookies are exempt from the obligations of Article 22.2 of the LSSI as they are considered to be a service expressly requested by the user, provided the cookies are exclusively for the purpose selected.

  1. Analytical or measurement cookies: these enable the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including quantifying the impact of advertisements. The information collected via this type of cookie is used to measure the activity of the website, application or platform in order to introduce improvements based on an analysis of the service's usage data.

  1. Behavioural advertising cookies: these store information on the behaviour of users obtained by constantly monitoring their browsing habits, helping to construct a specific profile in order to display advertising based on this.

  • Finally, from the point of view of the entity managing the cookies, we can differentiate between:

  1. First-party cookies: these are sent to the user's terminal from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
  2. Third-party cookies: these are sent to the user's terminal from a computer or domain that is not managed by the editor but by another entity that processes the data obtained via the cookies.

MULTIÓPTICAS, S.C.L. stores all information collected via cookies in a non-personalised format (IP address). This type of information obtained via cookies will not be disclosed outside MULTIÓPTICAS, S.C.L. except in those cases indicated in the section 'List and description of cookies', nor used for unsolicited communications.

Adequate privacy - Cookie management:

Users can configure the permissions for the cookies used on our website at any time by accessing the cookie settings panel.

Click here  or on icon  to access the cookie settings panel of

Users can choose to accept the storing of cookies when installing or updating their browser, as well as withdraw their acceptance, at any time, by means of the content and privacy settings available in each browser. However, should users not enable the installation of cookies on their browser, they may not be able to access some of the sections of our website.

For more information on the appropriate settings for cookies and the options for enabling, restricting and/or disabling them, please refer to the help section of your particular browser:

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names. Below is a list of the most common browsers and the different names given to this "private mode":

  • Internet Explorer 8 and above; InPrivate
  • Safari 2 and above; Private Browsing
  • Opera 10.5 and above; Private Browsing
  • Firefox 3.5 and above; Private Browsing
  • Google Chrome 10 and above; Incognito

List and description of cookies:

The table below provides a summary of the cookies described above that are used on the website

Cookie name

Cookie domain (First/third party)


(session, persistent)




Persistent, 2 years

Analytical cookies (Google Analytics): Uses an anonymous ID to distinguish anonymous users and analyse user interactions in the application in order to optimise the services offered.


Session, 10 minutes from creation or modification

Analytical cookies (Google Analytics): Used to differentiate between the different tracking objects created in the session. This cookie is created when the JavaScript library is loaded and there is no previous version of the _gat cookie. The cookie is updated each time you send data to Google Analytics.


24 hours

Generates a unique user ID, which is used to count how many times a user visits the site, as well as the date of the first and last visit.



To control the user's session.


13 days

Google establishes a number of cookies on any page that includes a Google map. While we have no control over Google's cookies, they seem to include a mixture of pieces of information to measure the number and behaviour of users using Google Maps.


6 months

This is a secure browsing cookie, to prevent fraudulent sites.... More information in Google's Cookie Policy.


2 years

Advertising. These cookies are used to provide adverts that are more relevant to you and your interests.


2 years

Advertising. These cookies are used to provide adverts that are more relevant to you and your interests.


1 year

Advertising. These cookies are used to provide adverts that are more relevant to you and your interests.